Ventra gets software upgrade, delays reduced
23 December, 2013
category: Contactless, Transit
The Chicago Transit Authority transit system says the new Ventra fare cards are working better on buses following a recent software upgrade.
CTA issued a performance report on Ventra, the transit’s new payment system that has had a rocky rollout. The new fare cards will replace the nearly 20-year-old payment system on the CTA and Pace, a suburban bus system.
CTA officials said Cubic Transportation Systems, the company behind Ventra, finished a fleet-wide software improvement earlier this month. The upgrade has since reduced the number of delays being caused when the Ventra reader doesn’t sense the card.
CTA also reports that the average speed for Ventra readers is now less than a second.
The transit agency says there’s still room for more progress to be made and it will continue to monitor Ventra’s performance.
