CardSmith launches self-service card station
15 February, 2011
category: Education
Campus card provider CardSmith has rolled out a “cash-to-card” solution that enables existing cardholders to check a card account balance and re-value their account using cash. An optional card dispensing module is also available enabling campus guests to purchase and use visitor cards.
The Self-Service Card Station is good for busy locations such as libraries, copy centers and computer/print labs. The station creates a new service channel for cardholders and, when coupled with CardSmith’s Web-Based 24/7 Account Center and Live-Agent Phone Care services, provides additional cardholder benefits.
Cardholders swipe their card to get their current balance, and then load any combination of $1, $5, $10 or $20 bills to revalue the card. The station securely communicates with CardSmith’s software as a service processing center via the Internet using 128 bit SSL encryption.
Internal meters track all cash and card dispensing activity allowing administrators to perform reconciliations and audits. Online reporting from CardSmith’s On-Demand Web Reporting Server provides real-time insight into station usage and performance.
The Self-Service Card Station only requires access to a standard AC power outlet and Internet data jack. The station is made using a high security steel cabinet and T-handle lock and can be wall mounted or placed on an optional stand. It also comes standard with a high capacity bill stacker and integrated thermal receipt printer.