Biometric technology is becoming more common, but the technology isn’t ready for the financial services sector yet, Colin Whittaker, head of security at UK payments association APACS, told Australian IT.
Voice biometrics that can be used over the phone is the most appealing to banks but obstacles remain. “But there are challenges related to background noise, forgotten or mispronounced pass-phrases, ageing or sickness and differing voice formats,” Whittaker said.
A lack of standards along with high cost and unreliability are holding the technologies back. Whittaker said it might be 2016 before consumer see widespread use of biometrics in financial services.
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